Version: 1.0
Effective Date: December 19, 2025
Last Reviewed: December 19, 2025
PURPOSE
Cohera is committed to protecting the safety and well-being of minors. This Child Safety & Protection Policy outlines safeguards, usage restrictions, and reporting procedures related to the use of the Cohera platform by or on behalf of minors.
PLATFORM SCOPE
Cohera is a clinician-directed software platform. It is not an Electronic Health Record (EHR) and does not provide medical, mental health, or therapeutic treatment.
All clinical services are provided by licensed professionals independent of Cohera.
USE BY MINORS
• Minors may only access Cohera under the direction and supervision of a licensed clinician or authorized organization
• Minors do not independently create accounts
• Required parental or legal guardian consent must be obtained prior to use
APPROPRIATE USE
The platform may be used to:
• Share clinician-approved resources
• Support therapeutic engagement
• Facilitate non-emergency communication as directed by a clinician
The platform may not be used for:
• Emergency or crisis services
• Independent diagnosis or treatment
• Unsupervised communication with minors
PROHIBITED CONTENT AND CONDUCT
The following are strictly prohibited:
• Sexual exploitation or abuse of minors
• Grooming, harassment, or inappropriate communication
• Sharing or soliciting explicit content
• Any activity that violates applicable child protection laws
Any such activity will result in immediate action, including account suspension and reporting where required.
REPORTING AND RESPONSE
• Suspected child exploitation or abuse may be reported to Cohera at security@cohera.app
• Cohera will take appropriate action, which may include account suspension, investigation, and cooperation with law enforcement or child protection authorities as required by law
DATA HANDLING AND PRIVACY
• Cohera applies data minimization principles
• No psychotherapy notes or diagnostic assessments are stored
• Access to minor-related data is limited to authorized clinicians and staff
EMERGENCY DISCLAIMER
Cohera is not monitored continuously and is not an emergency service. In emergencies, contact 911, local emergency services, or appropriate crisis resources.
SHARED RESPONSIBILITY
• Cohera is responsible for platform-level safeguards
• Clinicians and organizations are responsible for obtaining consent, supervision, and compliance with mandatory reporting laws
POLICY REVIEW
This policy is reviewed periodically and updated as needed to reflect changes in law, platform features, or operational requirements.
CONTACT
Questions or concerns regarding child safety may be directed to: support@cohera.app